Privacy policy
Privacy Policy
This Privacy Policy describes how Shamone Republic Pty Ltd ABN 30 635 303 598 (hereinafter referred to as "Smart Active Kids," "we," "us," or "our") collects, uses, discloses, and protects your Personal Information when you visit or make a purchase from the Smart Active Kids website (the "Site"). This Privacy Policy is designed to be compliant with the Australian Privacy Principles (APP).
Collection of Personal Information
When you visit the Site, we collect certain information about your device and your interaction with the Site. This includes:
- Device information such as your web browser version, IP address, time zone, cookie information, and how you interact with the Site.
- Order information including your name, billing address, shipping address, payment information (credit card numbers and PayPal username), email address, and phone number.
- Customer support information such as your name and email address when you contact us for assistance.
We collect this information:
- To provide and fulfill the products or services you request from us.
- To process your payments and communicate with you about your orders.
- To screen orders for potential risk or fraud.
- To provide customer support when you reach out to us.
Sharing of Personal Information
We share your Personal Information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These include:
- Shopify, our e-commerce platform provider.
- PayPal, our payments gateway provider.
- Service providers that help us with shipping and fulfillment.
- Marketing service providers and advertising partners.
We may also disclose your Personal Information:
- To comply with applicable laws and regulations.
- To respond to lawful requests or legal processes.
- To protect our rights and property.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. This includes using cookies and similar technologies to track your browsing behavior on our Site and other websites. You can opt-out of targeted advertising as described in the "Cookies" section below.
Cookies
Cookies are small files stored on your device that collect information about your browsing actions. We use cookies for various purposes including:
- To enhance your browsing experience by remembering your preferences and login information.
- To understand how you interact with our Site and improve our services.
- For marketing and advertising purposes.
Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect your ability to use certain features of the Site.
Security of Personal Information
We take reasonable steps to protect your Personal Information from unauthorized access, use, or disclosure. We use secure servers and regularly update our security measures to ensure the integrity and confidentiality of your information.
Retention of Personal Information
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Contact Us
If you have any questions about this Privacy Policy, or if you would like to make a complaint, please contact us:
- By email: lynne@smartactivekids.com.au
- By mail: Suite 430, 550 Little Collins St, Melbourne 3000
Amendments
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Site with a notice period of 14 days prior to the changes taking effect.
This Privacy Policy was last updated on [Insert Date].
For more information about privacy in general, you can visit the Office of the Australian Information Commissioner’s website at http://www.oaic.gov.au.
By using our Site, you consent to the terms of this Privacy Policy.
